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SAVE A TREE! SHOW YOUR RECEIPT ON YOUR PHONE TO THE CASHIER UPON ARRIVE FOR A FASTER CHECK OUT PROCESS!
Launch Herndon does not allow any outside food or drink. This policy includes but not limited to cakes.
All sales are final. No refunds, exchanges or date/time transfers allowed/accepted.
Please arrive 15 minutes prior to scheduled time to sign in and check waivers.
A limit of one gift card can be used toward deposit/payment toward a birthday party or private event.
A limit of one gift card can be used in any transaction on the same day.
A 50% non-refundable deposit required at time of party or group event booking.
A 100% non-refundable deposit required for all PRIVATE EVENT bookings and ADD-ONS.
A 100% non-refundable deposit required for all LAUNCH CAMP bookings
If you do need to cancel the party, we will work with you to find another date and time that will work best for you within one year of original party date. Your original deposit will be applied towards your re-scheduled party.